Frequently Asked Questions

At Koraah, we primarily work with natural fabrics such as linen and cotton. These materials are breathable, comfortable, and gentle on the skin. They also age beautifully and become softer with time.

We recommend hand wash in cold water with mild detergent. Do not use harsh chemicals and bleach. Air drying is best to maintain the fabric’s natural texture.

Linen may experience minimal shrinkage if washed in hot water or tumble dried. To maintain the shape and fit of your garment, wash in cold water and air dry.

Yes, linen naturally develops soft creases, which are part of its charm and relaxed look. These wrinkles reflect the natural character of the fabric.

Our garments follow standard size measurements. You can refer to our size chart on each product page for accurate guidance before placing an order.

Yes, we do offer customisation on selected styles. If you would like adjustments in fit or measurements, you can reach out to us before placing your order.

We accept major payment methods including credit cards, debit cards, UPI, and net banking. Cash on Delivery may be available for select orders.

Yes, Cash on Delivery is available for eligible orders. Please check the payment options available at checkout.

As a slow fashion brand, most of our pieces are made in limited quantities. Returns are accepted only in case of damaged or incorrect items. Please contact us within 48 hours of receiving your order if there is an issue.

Yes, we do offer exchanges for size-related issues where possible. The request must be made within 48 hours of receiving the product, and the garment must be unused and in its original condition.

Orders are usually processed within a few working days. Delivery timelines may vary depending on your location, but most orders are delivered within 5–10 business days.

Currently, we ship across India. For international orders, you may contact us directly and we will try our best to assist you.

You can reach us through our email, Instagram, or contact form available on the website. Our team will be happy to assist you with any queries.

Yes. Linen is a natural fiber and is generally gentle on the skin. Its breathable nature also helps reduce irritation caused by heat and humidity.

Most of our pieces are made in small batches. This helps us maintain quality, reduce waste, and keep our process thoughtful and intentional.

Yes. Koraah pieces make thoughtful gifts because they are timeless, comfortable, and easy to wear across different occasions and seasons.

Yes, linen is a versatile fabric that can be worn across seasons. It is naturally breathable and lightweight, which makes it perfect for warmer weather as it keeps you cool and comfortable. At the same time, it also has insulating properties, allowing it to keep you warm when layered during cooler months.

Garments and designs 100% customised cannot be returned or exchanged. However, any colour customisation of our design can be exchanged in case of sizing or defect.